Precisely scoped statement
Does the environmental benefit refer to the entire product, a component, packaging, a production stage or the company?
Environmental benefits advertised to customers should be clearly defined and backed by relevant, current and verifiable information. This guide explains how businesses can organise a traceable evidence file for each claim.
Evidence needs to match the precise claim. A certificate, measurement or calculation alone may not be sufficient if its scope, time frame or subject are unclear. Clarity, traceability and a direct connection between the advertisement and its supporting material are essential.
Does the environmental benefit refer to the entire product, a component, packaging, a production stage or the company?
Are data, measurement methods, calculation boundaries, dates and any independent reviews sufficiently documented?
Does the marketing avoid suggesting a greater benefit or certainty than the evidence actually supports?
The table is practical guidance for marketing, sustainability, product and compliance teams. It does not replace sector-specific standards or legal advice.
| Claim type | Potentially useful evidence | Key questions to ask |
|---|---|---|
| Recycled content | Material records, supplier declarations, batch specifications, calculation method and, where useful, test reports. | What exactly does the percentage cover? Is the calculation mass-based? Can the data be traced? |
| Product carbon footprint | Emissions inventory, activity data, emission factors, system boundaries, methodology and relevant review reports. | Is the value per unit or company-wide? Which year and life-cycle stages are included? |
| CO₂ reduction | Comparable baseline and reporting periods, consistent functional units and methods, documented changes. | Are like-for-like processes or products compared? Is the difference attributable to real changes? |
| Recyclability | Material specifications, testing, available collection/sorting/recycling arrangements in target markets, relevant standards. | Is it technically recyclable, and are viable processes available in the markets addressed? |
| Energy or water savings | Meter readings, test conditions, measurement setup, relevant comparator and use scenarios. | Are the measured conditions representative of typical customer use? |
| Labels and certificates | Current certificate, certification scope, scheme rules, issuing body and surveillance requirements. | Does the certificate support the specific advertised benefit? Is use of the label permitted? |
A claim file is a recommended internal record for approving and periodically reviewing individual environmental statements.
Save the precise text, visuals, footnotes, audience and publication location (website, packaging, social media).
Specify product version, packaging, plant, process stage, supply chain and geographic scope.
Document the measurement period, baseline year, data vintage, comparators and functional units.
Record calculation rules, relevant standards, system boundaries, assumptions, exclusions and uncertainties.
Link source data, test results, supplier information and, where available or needed, independent verification.
Check significance, data quality, representativeness and whether relevant negative effects are concealed.
Arrange coordinated review of wording, visuals and qualification notes by experts, marketing and legal/compliance.
Set the next review date and triggers such as new data, process changes or legal developments.
For each significant environmental claim, consider keeping a separate version-controlled record covering:
For “CO₂ reduced”, readers need to know which life-cycle stage, unit and comparator are meant. “Climate-neutral” wording needs particular care: EmpCo expressly addresses product claims alleging neutral, reduced or positive greenhouse-gas impact based on carbon offsetting.
Remember: For product climate claims, separate actual emissions reductions from compensation.
An improvement at one production stage does not automatically substantiate a blanket claim about the whole product. Consider relevant life-cycle impacts and differences between marketed countries.
Remember: Life-cycle assessment can be helpful; this does not mean every claim is subject to an across-the-board LCA requirement.
Check whether the certificate or label actually covers the advertised product, feature and supply-chain boundaries. EmpCo includes specific rules for sustainability labels.
Remember: An ISO standard, supplier self-declaration or one test mark is not general approval for every marketing claim.
Ask for material inputs, version history, methods and data origin. Distinguish measured, modelled, estimated and industry-average figures.
Remember: With inadequate supplier evidence, qualify or postpone the claim until the information can be checked.
Example wording: “Our packaging contains 35% recycled plastic.”
Risk: Do not imply the entire product contains 35% recycled plastic if the evidence only concerns its packaging.
Example wording: “18% less CO₂e in manufacturing compared with 2023.”
Risk: Even a precise percentage can mislead if the baseline and boundaries are not clear.
Not as a blanket rule. Appropriate support depends on the claim and applicable law. Certain sustainability labels face specific restrictions. Additional requirements in the pending Green Claims proposal must not be presented as rules already in force.
Not automatically. Certification of a management system does not itself prove that a specific product is environmentally beneficial across its whole life cycle. The certification scope and marketing statement need to align.
They can form part of the evidence file. Reliability, traceability and relevance matter; some claims may need additional measurements, methods disclosure or independent review.
There is no single EU retention period established here for every environmental claim. National, sector-specific and contractual requirements may apply. A sensible internal retention and update policy is recommended.
National measures implementing EmpCo apply from 27 September 2026, alongside applicable rules against misleading commercial practices. The separate Green Claims Directive is still a legislative proposal.
Legal and content update: 14 October 2026. Not individual legal advice.
BuVNK provides guidance on Green Claims, EmpCo and greenwashing. Start with the practical checklist or review the relevant EU framework on our topic pages.